Showing posts with label software licensing. Show all posts
Showing posts with label software licensing. Show all posts

Thursday, July 24, 2014

Slow to license and start Revit

A customer run into this issue: “It takes approximately 90 seconds or longer to license Revit 2013/2014, even though our Flex licensing server is on the LAN. It only takes 20 seconds to license AutoCAD, but 7x longer for Revit.”

I was not able to find the solution but eventually the customer found out that “we discovered that we were running an antiquated version of the FlexLM server. When we set up our new server, we used the latest version. This solved the Revit licensing delays. It just takes 10 seconds for all versions of Revit to license.”

So in case you also run into this kind of slow startup of Revit or possibly other programs try to upgrade the FlexNet license manager/Autodesk network license manager.

Monday, July 14, 2014

Autodesk Network License Manager 11.12 together with other vendor daemons can cause problems

Up and Ready describes how to solve port conflicts after starting to use Autodesk Network License Manager 11.12 and for ArcGIS, you also need to use the 32 bit version of the Autodesk Network License Manager.

“For example, when configuring Autodesk licensing service with Foundry, ArcGIS or CamWorks, you will need to edit our license files to use a differnet port for lmgrd.exe. i.e. 27000 (default) to 27001”

http://knowledge.autodesk.com/search-result/caas/sfdcarticles/sfdcarticles/License-Manager-11-12-and-The-Foundry-conflict.html

http://knowledge.autodesk.com/search-result/caas/sfdcarticles/sfdcarticles/How-to-change-the-lmgrd-port-number-on-a-FLEXlm-server-and-client.html

“if you are using Autodesk and Abaqus software in your company, you will need to even customize the adskflex.exe port (2080) in our license file”

For reporting on license usage check out JTB World’s JTB FlexReport.

Thursday, June 19, 2014

Download page for FlexNet license server managers to close down

The Flexera software download page for FlexNet files will no longer be available after July 31, 2104. After that date, users of FlexEnabled software must contact the publisher of that software to obtain license server managers (lmadmin and lmgrd) and related utilities (lmutil and lmtools).

This is too bad. This means that it will be harder to access updates as the publishers usually make these available several months or more after the FlexNet license server managers and utilities are updated.

If you have FlexEnabled software you want to monitor usage for check out our JTB FlexReport solution.

Thursday, April 17, 2014

Autodesk 2015 FlexNet feature codes

AutoCAD 2015 and other Autodesk 2015 products have recently been made available and thus there are a bunch of new FlexNet feature codes added to this page. AutoCAD 2015 feature code is 86295ACD_2015_0F.

From within JTB FlexReport and the free JTB FlexReport LT you can use the button to get these new feature descriptions.

Tuesday, March 25, 2014

DWG TrueView 2015 can remove educational plot stamps

If you visit www.autodesk.com/trueview you will find that the English version of Autodesk DWG TrueView 2015 now is available for download. Note that only Windows 7, Windows 8 and Windows 8.1 are supported operating systems.

Direct links to download:

DWG TrueView 2015

By default there is a dark color scheme and some icons have an updated look. Layout Tabs is a new icon that lets you display or hide layout and model tabs. The status bar where the coordinates are is now on the same row as the layout tabs.

The “New Tab” lets you open files and access Recent Documents.

In DWG Convert Modify Conversion Setup, “Remove Design Feed” is a new option.

DWG Convert 2015 Setup Settings

In the post AutoCAD Educational Version - Plot Stamp Not Detected! I speculated that “Autodesk DWG TrueView 2015 and DWG Convert to batch re-save drawings to get rid of the stamp.” and after testing I can verify that DWG Convert now remove the educational plot stamp just by re-saving the drawings. If you want to know if you have any of these infected drawings in your network use JTB World’s EduFinder.

Goodbye to  “Educational Version - Plot Stamp Detected This drawing will display the message, "PRODUCED BY AN AUTODESK EDUCATIONAL PRODUCT," Do you want to continue? If you continue, the message will mark this drawing and any drawings that reference it.”

SMS and SCCM Integration ReadMe
Improvements in Autodesk® deployment technology allow many administrators to streamline their process of integrating Autodesk deployments on Microsoft® Systems Management Server (SMS) and System Center Configuration Manager (SCCM). In most cases, Autodesk deployments can now be advertised using a single program line instead of individual program lines for each component in the deployment.
To advertise a deployment with a single program line, use the following syntax:
.\Img\Setup.exe /W /Q /I .\Img\<deployment name>.ini /language en-us
This sample command line assumes that the package contents are defined at the root folder of your Autodesk product deployment folder, and that the product language is US English (en-us). If you have created a combined deployment and you would like to advertise it, use the following syntax:
.\img\Setup.exe /w /x86 <adminImage's name> /x64 <adminImage's name>

Software Requirements
Before creating an SCCM advertisement, ensure that all target computers have Microsoft .NET 4.0 Framework installed. Windows XP computers need Direct X installed prior to receiving a 2011 or later Autodesk product advertisement.

Component-level Advertisement
Special circumstances such as execution time limits may require you to advertise an Autodesk deployment at the component level. Please refer to <deployment name>_SCCM.txt for a listing of required program lines in the order they must occur on target computers. These commands will vary by deployment. For long command lines, use a batch file.

See also this post on install/uninstall.

This gives us an early sneak peek of what AutoCAD 2015  will look like. If you wonder about its system requirements they are already available here. You also find that AutoCAD 2015 is the only version officially supporting Windows 8.1 at this point.

I’ve also heard that Autodesk Subscription downloads already have 2015 available as well as the news that Network Licensing for AutoCAD LT 2015 is available and thus JTB FlexReport will also be able to monitor these FlexNet-based network licenses.

If you want to compare 2015 to what DWG TrueView 2014 looks like.

Monday, March 24, 2014

Autodesk Upgrade Policy after February 1, 2015

Here is a Frequently Asked Questions about the Autodesk® Upgrade Policy with all details. Here’s why you should read it.

What is changing around the upgrade policy?
As of February 1, 2015, Autodesk will no longer offer the option to purchase an upgrade version of the latest software release if you own a perpetual license* to a previous version. New versions will be available through purchase of a new perpetual license for the current version or as a Subscription benefit.

*A perpetual license grants the license holder the right to use the version of Autodesk software that is purchased for as long as desired.
 
Why is Autodesk eliminating upgrades?
Autodesk is evolving its business model to achieve a stronger and ongoing relationship with its customers, offering perpetual software licenses with Subscription and Desktop Subscriptions (software rental) as the primary purchasing options.

Starting in 2015, we will stop selling upgrades to simplify the offering and in recognition of the fact that most of our customers are on Subscription.

Purchasing Autodesk Subscription is the most cost effective way to stay current and competitive in today’s market. We continue to provide enhanced value and experiences to Subscription customers, such as flexible licensing rights, and access to select additional Autodesk® 360 cloud services, among others.

Monday, September 23, 2013

Cascading of AutoCAD 2014 with Product Design Suite 2014

If you use Autodesk Network License Manager and have licenses for both the point product AutoCAD 2014 and Product Design Suite 2014 on the license server but on the user’s machines only Product Design Suite 2014 installed, launching AutoCAD 2014 will take a Product Design Suite 2014 license. Why is that? AutoCAD 2014 shortcut is a vanilla AutoCAD profile of AutoCAD Mechanical 2014. So if if you want to have your users use the cheaper AutoCAD 2014 license instead you will have to also install the point product AutoCAD 2014.

  • Point Product AutoCAD 2014 = This is AutoCAD 2014 only!
  • AutoCAD 2014 in the Product Design Suite 2014 = AutoCAD Mechanical 2014 with Vanilla Profile.
  • AutoCAD Mechanical 2014 = One of the products in the Product Design Suite 2014.

Via Up and Ready

If you want to monitor license or application usage consider JTB FlexReport.

Wednesday, September 18, 2013

FlexNet license manager 11.12

The updated FlexNet (FLEXlm) version (based on Flexera Software’s FlexNet Publisher 2013 R2) has been released and is now available as a public download as well as the updated License Administration Guide.

Here are the news in Version 11.12 as far as I could find. There might be some bug fixes too that not are documented.

License Server Diagnostics in the Debug Log

Enhanced license server diagnostics will now be emitted in the license server debug log. Additional diagnostics are prefixed by “(@lmgrd-SLOG@)” for the lmgrd and “(@<vendor>-SLOG@)” for the Vendor Daemon, facilitating easy grep-like extraction from the debug-log. The Vendor Daemon would emit the additional diagnostics when run with lmgrd or lmadmin. These diagnostics are intended to assist publishers and Flexera diagnose license server issues.
These diagnostics include:

For lmgrd:
Start timestamp, Version, ProcessID, Network Info (IPv4/IPv6 interface, listening port), command-line options, list of license files, whether the license server is running as a windows service.

For Vendor Daemon:
Start timestamp, Version, ProcessID, Network info (IPv4/IPv6 interface, listening port, select timeout of vendor daemon), Vendor daemon name, Options file used, Trusted storage accessed (yes/no), Host name, Virtual/physical environment, (limited) hypervisor info if virtual, Lmbind used (yes/no), #Restarts of vendor daemon since lmgrd startup, #Rereads since vendor daemon (re)start, Last reread time, Reread initiation type (automatic versus lmreread).

Every 4 hours (and at vendor daemon shutdown) the following performance data are logged:
Details of the 10 peak client transactions (including client hostname, user, transaction time, concurrent clients at time of transaction, memory usage (Windows only)), Peak concurrent clients served, High watermark memory usage (Windows only), Transaction time for last 10 transactions.

Some examples from a log:

18:46:56 (lmgrd) Server's System Date and Time: Tue Sep 17 2013 18:46:56 W. Europe Daylight Time
18:46:56 (lmgrd) SLOG: Summary LOG statistics is enabled.

18:46:56 (lmgrd) (@lmgrd-SLOG@) ===============================================
18:46:56 (lmgrd) (@lmgrd-SLOG@) === LMGRD ===
18:46:56 (lmgrd) (@lmgrd-SLOG@) Start-Date: Tue Sep 17 2013 18:46:56 W. Europe Daylight Time
18:46:56 (lmgrd) (@lmgrd-SLOG@) PID: 6868
18:46:56 (lmgrd) (@lmgrd-SLOG@) LMGRD Version: v11.12.0.0 build 136775 x64_n6 ( build 136775 (ipv6))
18:46:56 (lmgrd) (@lmgrd-SLOG@)
18:46:56 (lmgrd) (@lmgrd-SLOG@) === Network Info ===
18:46:56 (lmgrd) (@lmgrd-SLOG@) Socket interface: IPV6
18:46:56 (lmgrd) (@lmgrd-SLOG@) Listening port: 27000
18:46:56 (lmgrd) (@lmgrd-SLOG@)
18:46:56 (lmgrd) (@lmgrd-SLOG@) === Startup Info ===
18:46:56 (lmgrd) (@lmgrd-SLOG@) Is LS run as a service: Yes
18:46:56 (lmgrd) (@lmgrd-SLOG@) Server Configuration: Single Server
18:46:56 (lmgrd) (@lmgrd-SLOG@) Command-line options used at LS startup: -c C:\Program Files\Autodesk\Autodesk Network License Manager\Autodesk2014.lic -l C:\Program Files\Autodesk\Autodesk Network License Manager\autodesk.log -z -s
18:46:56 (lmgrd) (@lmgrd-SLOG@) License file(s) used:  C:\Program Files\Autodesk\Autodesk Network License Manager\Autodesk2014.lic
18:46:56 (lmgrd) (@lmgrd-SLOG@) ===============================================

lmgrd.exe, lmutil.exe and lmtools.exe are all version 11.12 now. It might take some time before vendors start supporting this new version.

Previous FlexNet 11.11.1 described.

JTB World’s JTB FlexReport license monitoring tool has been tested with and supports this new version.

Tuesday, August 27, 2013

Fix for crash during startup of an Autodesk 2014 product

This hotfix “Windows crash during license authorization Hotfix” by Autodesk can help if you have problem to start any of the 2014 versions of Autodesk products like AutoCAD 2014 or Revit 2014.

This error occurs when a computer does not have the hardware serial number in the BIOS. Two indications of the issue are described below:

1. When launching an Autodesk 2014 product, the user sees an error dialog such as the following during initialization, and an Autodesk Error Report dialog, and the product does not launch. You might see Error Aborting, FATAL ERROR: Unhandled Access Violation Reading 0x0000 Exception at eaf28ea0h or the like followed by the Error Report windows that says A software problem has cause AutoCAD to close unexpectedly.

2. Running the following command does not return a serial number:

wmic bios get serialnumber

The figure below shows the command result with a blank serial number.

If you get this result, this technical solution is applicable to you; otherwise, it is probably not applicable.

Monday, July 22, 2013

Autodesk Software Rental Plan FAQ

Here are details from Autodesk’s FAQ about software rentals. It’s a pity that network licenses are not available to rent. Many years ago on an engineering company I worked for we rented software like PDMS from AVEVA and could change it quite often based on current need and with the help of JTB FlexReport it was easy to make sure we had just enough licenses. This was great as we used consultants to handle the ever changing ups and downs.

But if the terms fits your needs it can be a great way to get access to AutoCAD, Revit and other Autodesk software.

What is an Autodesk software rental plan?

A software rental plan is a term license with associated benefits, which enables you to license Autodesk software on a short-term basis to meet a variety of business and budget considerations.

What is the difference between perpetual and rental plans?

Traditional perpetual software licenses grant license holders the right to use the version of Autodesk software that is purchased for as long as they want.  Rental plans grant license holders the right to use the software for a specified period of time.

Rental plans offer many of the same features and benefits as a perpetual license of Autodesk software and Autodesk Subscription.

What are the benefits of Autodesk rental plans?
  • Pay when you need it: Pay for access to software only when you actually need it, giving you the flexibility to control costs.
  • Stay up to date: Get access to the latest software releases and product enhancements at any time.
  • Scalable licensing: Add and remove licenses to easily manage a variety of temporary staffing needs like the addition of consultants, interns, and part-time employees.
What are the technical support benefits of rental plans?

Rental plans include access to technical support.

Is Autodesk Subscription available for rental plans?

No. Autodesk Subscription is not applicable for rental plans but rental plans do provide similar benefits, including technical support, software updates (if available), and access to cloud services for certain rental plans.

Will rental plans be made available for Education versions of Autodesk software?

No. For more information on purchasing Autodesk Education software see http://usa.autodesk.com/education/.

When does a rental plan begin?

The rental plan begins once you receive your order confirmation email. For example, if you place an order on August 31, 2013 and receive your order confirmation on the same day, the rental term begins on August 31, 2013.

Does the software license which comes with my rental plan sit in the cloud or on my desktop?

Software licenses which are part of rental plans are installed on your desktop; however, many of the rental plans include access to cloud services which are not installed on your desktop.

Does the software that comes with my rental plan have to connect to the Internet to work?

The desktop software will work when offline for up to 14 days, at which point you must connect to the internet for the software to continue working. An Internet connection is required in order to access cloud services that are part of the rental plan.

Where do files created with the software license that comes with my rental plan reside?

Files and projects saved with the desktop software licenses which are part of my rental plan are saved locally on the desktop. Although an actively licensed rental plan or perpetual software product is required to open and edit files, you retain your data on your desktop.

Are files created using the software license which comes with my rental plan different from those created in a perpetual license of that software?

No. There is no difference in files created. They are 100% compatible with each other.

What happens to data stored in the cloud after a rental plan is not renewed or terminated?

Cloud services entitlement continues until the end of the billing cycle, at which point all documents stored in Autodesk 360 Storage remain available for a further 30 days (25Gb). If your rental plan has expired, you can continue to access and view existing design and documentation files during this period, but you will not be able to edit or add information to the files. After 30 days, your Autodesk 360 account will revert to the free offering and storage limitations will be reduced from 25Gb to 5Gb.

How do I renew my rental plan?

The renewal process for a quarterly rental plan purchased from a partner and directly from Autodesk is the same as the Subscription renewal process. You will receive renewal notifications at 45, 30, and 4 days prior to expiration and 10 days post expiration.  The renewal process for monthly plans executed through the eStore is automatic unless and until you cancel your automatic contract for your monthly rental plan. Your credit card will be charged each month per the rental agreement and a confirmation sent to you.

What is the Return policy for rental plans?

Quarterly rental plans purchased directly from Autodesk can be returned within 30 days post purchase. Customers should contact their reseller for details of the reseller’s returns policy in relation to returns of quarterly rental plans purchased form that reseller. Customers can view the returns policy relating to purchases of monthly rental plans on the Autodesk Store.

Can I convert an existing perpetual desktop license to a rental plan?

No, you cannot convert a perpetual license to a rental plan.

Can I convert a rental plan into a perpetual license?

No. You cannot convert a rental plan into a perpetual license. You will need to cancel your rental plan and place a new order for a perpetual license.

Can rental plan customers purchase cloud credits?

Yes. Rental plan customers can purchase cloud credits through their partner, eStore, or directly from Autodesk. See our cloud credits FAQ for more details about the procurement and use of cloud credits.

Can I purchase a combination of rental plans and perpetual licenses?

Yes. You may purchase a combination of perpetual licenses and rental plans on separate contracts, through separate orders.

Will network licenses be available under rental plans?

No. Rental plan licenses are named user licenses; each license can only be used by one named end user, who accesses the rental software and associated benefits of the rental plan with his or her individual Autodesk ID.

Will rental plans include previous version usage rights?

No. Access to previous versions is not available at this time.

With the new ‘Pay As You Go’ deal JTB FlexReport can be an invaluable tool to monitor and understand your actual need of licenses.

Monday, June 10, 2013

JTB FlexReport 7.4.1

JTB FlexReport license and application usage monitoring tool has got some bugs squashed in version 7.4.1. No new features are added. You may see it as a service pack 1 for version 7.4. See the revision history for what’s been fixed. Here are the downloads and upgrade tips.

Contact us to get a time limited license file for free. You can try it in your environment with your real data for a few weeks with full functionality.
Full support is provided during trial period.

Friday, May 31, 2013

Autodesk Robot Structural Analysis Professional 2014 network license

RSA 2013 to RSA 2014 Pro network license issue

Autodesk customers already owning Autodesk® Robot™ Structural Analysis 2013 will be automatically upgraded to Autodesk® Robot™ Structural Analysis Professional 2014.
For the network installations under subscription, as usual once upgraded, you will need to get a new license file. The new license file will be valid for the current and prior 3 version of the product but, this concerns the Professional versions only.
In fact, if you previously had an Autodesk® Robot™ Structural Analysis 2013 network license, you will not be able to get a license from the new file.
You have to request a combined file that integrates both the 2014 Professional and the 2013 (http://www.autodesk.com/licensesupport).
Note: combining the files that you own won’t work as they have different issue dates.

If you upgraded from Autodesk® Robot™ Structural Analysis 2013 Professional version everything is fine with the new license file.

Via Up and Ready’s post.

For more about Autodesk Network License Manager (FlexNet) and usage reporting using JTB FlexReport.

Tuesday, May 14, 2013

JTB FlexReport 7.4 released

Software usage and monitoring product JTB FlexReport has been updated to version 7.4.

Downloads here. See also the Upgrade tips. Customers with maintenance have access to this release at no extra cost.

Main news are:

  • Added feature description download button to JTB FlexReport Config>Features. Descriptions are taken from this FlexNet features code page that has been updated with Autodesk’s 2014 products.
  • Edit functionality for auto report settings.

But there are much more, see the revision history for more details on this release.

Contact us to get a time limited license file for free. You can try it in your environment with your real data for a few weeks with full functionality.
Full support is provided during trial period.

About JTB FlexReport: JTB FlexReport from JTB World is a report and monitoring tool for applications using the FlexNet / FLEXlm (flexlm license manager), IBM LUM (IBM License Use Management), SPLM (Intergraph SmartPlant License Manager), SLM/Sentinel LM/Sentinel RMS, LM-X, Solidworks SNL License Manager, T-Systems license manager product LICMAN, Vertex Systems, MathLM (Mathematica), Primavera from Oracle or 12D software licensing. With Process Monitor any Windows application like Acrobat, Visio, Bentley MicroStation, single licensed AutoCAD or AutoCAD LT can be reported usage of.

See also: Autodesk Network License Manager downloads and Software Vendor Audits are Increasing as well as the guide to the Network License Manager for FlexNet/FLEXlm in general and Autodesk licensing in particular as well as our freeware JTB FlexReport LT.

Tuesday, March 26, 2013

Autodesk Network License Manager downloads for 2014 product line

Autodesk IPv4 Network License Manager for Windows is found here and Autodesk IPv6 Network License Manager for Windows is found here. Supported operating systems are:
Microsoft Windows Server 2008 and 2008 R2 32-bit and 64-bit
Microsoft Windows Server 2012 32-bit and 64-bit
Windows 7 32-bit and 64-bit
Windows 8 32-bit and 64-bit

FlexNet version and version of all .exe files is 11.11.

Autodesk IPv6 Network License Manager for Windows supports mixed IPv4/IPv6 and IPv6-only environments. It does not support network license checkouts in an IPv4-only environment.

If you have multiple servers you can install on one of them and then grab lmtools.exe, lmutil.exe, lmgrd.exe, and adskflex.exe and copy to the others, just stop and start the FlexNet services in between.

Upgrade your license servers if you plan to support Autodesk’s 2014 products.

JTB FlexReport fully supports Autodesk Network License Manager and usage monitoring of all products licensed with FlexNet including version FlexNet 11.11.

For the FlexNet (FLEXlm) executables there is a newer version available FlexNet 11.11.1.

Thursday, March 7, 2013

FlexNet 11.11.1 downloads available

The updated FlexNet (FLEXlm) version (based on Flexera Software’s FlexNet Publisher Licensing Toolkit 11.11.1) was released in February 2013 and is now available as a public download as well as the updated License Administration Guide.

Here are the news in Version 11.11.1
• Support for server-side ASRs
• New lmadmin command line options to add, delete, or manage roles
• Support for lmadmin console installer on Windows

No words about if there are any bug fixes but if you experienced unknown problems with the license manager it can be worth trying to update.

lmgrd.exe, lmutil.exe and lmtools.exe are all 11.11.1 now.

Previous FlexNet Version 11.11 described.

JTB FlexReport license monitoring tool has been tested with and supports this new version.

Tuesday, November 27, 2012

Autodesk University 2012 #AU2012

Autodesk University 2012 is at Mandalay Bay in Las Vegas, November 27-29, 2012. If you could not attend at the location there is AU Virtual so you can watch classes on demand. Live Streaming of Keynote Address and Innovation Forums will start today at 8 a.m. PST.

My class Autodesk® Network License Manager from last year is still available online if you want to learn about this topic. Also available on YouTube and on the Autodesk Network License Manager page.

Friday, October 26, 2012

JTB FlexReport 7.3 Released

The license usage report solution JTB FlexReport has been updated to version 7.3.

Downloads here. See also the Upgrade tips. Customers with maintenance have access to this release at no extra cost.

See the revision history for more details on this release.

Windows 8 and Windows Server 2012 are the new supported operating systems.

Contact us to get a time limited license file for free. You can try it in your environment with your real data for a few weeks with full functionality.
Full support is provided during trial period.

About JTB FlexReport: JTB FlexReport from JTB World is a report and monitoring tool for applications using the FlexNet / FLEXlm (flexlm license manager), IBM LUM (IBM License Use Management), SPLM (Intergraph SmartPlant License Manager), SLM/Sentinel LM/Sentinel RMS, LM-X, Solidworks SNL License Manager, T-Systems license manager product LICMAN, Vertex Systems, MathLM (Mathematica), Primavera from Oracle or 12D software licensing. With Process Monitor any Windows application like Acrobat, Visio, Bentley MicroStation, single licensed AutoCAD or AutoCAD LT can be reported usage of.

See also: Autodesk Network License Manager for 2013 products and Software Vendor Audits are Increasing as well as the guide to Autodesk Network License Manager (FlexNet).

Wednesday, October 10, 2012

All about FlexNet License Borrowing

Some FlexNet/FLEXlm enabled products support license borrowing. Some of the below apply only to Autodesk products but most applies to other FlexEnabled applications too.

What is License Borrowing?

License Borrowing allows users to borrow a product license from the network license server to use the product for a specified time even if the computer is not connected to the network. When a license is borrowed, one license less is available for other users. The license is automatically returned to the license server at the end of the day on the return date set when the license was borrowed. The user can return a license early but that must be done when connected to the network license server and be done from the same user and computer that initially borrowed the license. A borrowed license cannot be returned earlier from the license server. The maximum borrowing period can be different from software to software but can be limited by editing the options file.

Most network licensed Autodesk products allow you to use the software while temporarily disconnected from your company's network, such as when you are on business trip or working at a remote location. Unless 6 months are needed set as low limit as possible to avoid licenses from being orphaned, something that can happen if a laptop is stolen during a trip.

Because network licenses are more expensive than single licenses make sure users don’t borrow licenses just to be sure they have a license all the time. Make sure users return the borrowed license as soon as they don’t need it any more. JTB FlexReport has reports that helps to identify users that are borrowing licenses while still connected to the network.

Autodesk product licenses do not support the Borrowing tab in LMTOOLS. This tab exists to support other products that use FlexNet.

You can upgrade FlexNet even if licenses are borrowed. It is possible to release licenses early to the updated FlexNet server.

How to can I Borrow a License?

In AutoCAD it is found in the Tools menu > License Borrowing > Borrow License but for some other products it is hidden in Help>About>Product Information dialog box and then you can select License borrow.

BORROWLICENSE command is another option that can be used in for example AutoCAD.

For non-Autodesk products to initiate borrowing, the end user of the FlexEnabled application sets the borrow period by running lmborrow from the command line or through lmtools on the FlexEnabled client machine. It is also possible to set the LM_BORROW environment variable directly.

When does the Borrowed License Expire?

If you don't remember when a license expires, you can check the date by placing your cursor over the Borrowing icon in your Autodesk product's status tray (does not work in all products) or by clicking Help > About and consulting the Product License Information dialog box. When the borrowing period expires, the borrowed license is automatically returned to the license server at the end of the day on the return date you set when you borrow the license. When your computer is reconnected to the network, you can run your Autodesk product from the network or borrow a license again. See also below under “How to Find out what Users are Borrowing a License?”.

For non-Autodesk products end users can issue the following commands to display the status of licenses (vendor, feature name, and expiration date) currently borrowed by their FlexEnabled application. From the FlexEnabled client machine, enter the following command: lmborrow -status

How can a License be Returned Early?

Borrowed licenses can only be returned early from within the application that they were borrowed and when connected to the network license server. Borrowed licenses cannot be returned early from LMTOOLS for Autodesk licenses.

Access to the command varies by product, and includes one or more of the following options:
■ Click Tools menu ➤ License Borrowing ➤ Return License Early.
■ Click Help menu ➤ About ➤ Product Information or Product License Information. In the Product License Information dialog box, click Return License, and then click Yes.
■ In the status tray, right-click the License Borrowing icon. Click Return License Early.

RETURNLICENSE command is another option that can be used in for example AutoCAD.

For non-Autodesk products end users of the FlexEnabled application return a borrowed license early this way:
1. Reconnect the FlexEnabled client to the network.
2. From the FlexEnabled client machine, issue the following command:
lmborrow -return [-fqdn][-c license_file_list] [-d display] feature

argument -fqdn: Directs lmborrow to access the borrowing system using its fully qualified host name.Use this option if the license was borrowed based on the fully qualified host name,rather than the relative distinguished name. Use lmstat to determine the format of the host name used when the license was borrowed.

argument -c license_file_list: Use the specified license files. In some configurations, the license file needs to be specified in order to return the license file early.

argument -d display: Used to specify the display from which the borrow was initiated. Required if your current display is different than what was used to initiate the borrow.
On Windows, it is the system name or, in the case of a terminal server environment, the
terminal server client name. On UNIX, it is in the form /dev/ttyxx or the X-Display name.

argument feature: The name of the borrowed feature to be returned early. Use lmborrow -status to get a list of borrowed feature names.

End users can clear the LM_BORROW setting to stop licenses from being borrowed until borrowing is initiated again. For example, users might run lmborrow -clear after they have borrowed licenses for features that are used offline if—before disconnecting from the network—they want to run an application that checks out additional features, served by that vendor name, that are not meant to be borrowed. Clearing LM_BORROW does not change the status for already borrowed licenses. End users can remove expired borrowed licenses from their FlexEnabled client machine using lmborrow -purge.

How is Borrowing Defined in the License File?

In the license file below the INCREMENT line there can be a BORROW parameter. If it says BORROW=4320, the maximum period that licenses can be borrowed is 4320 hours (180 days), unless otherwise noted. The default borrow period is 168 hours, or one
week.License borrowing is disabled when this parameter is absent in the license file. Example:
INCREMENT 57600ACD_2009_0F adskflex 1.000 permanent 5 \
    VENDOR_STRING=commercial:permanent BORROW=4320 SUPERSEDE \

How to Find out what Users are Borrowing a License?

LMTOOLS>Server Status or the LMSTAT argument of LMUTIL can be used to perform a status enquiry that will show if a license is borrowed. Linger is a value that indicates the original borrow period in seconds. To convert value to days, divide the linger value by 86400.

Row showing a borrowed license:
    jtb PC-HP PC-HP (v1.0) (PC-HP/27000 101), start Sat 11/5 12:36 (linger: 40980)

Normally it can be calculated when the borrowed license expires by using the start date (checked out date and time) and the linger value but if the license server or service is restarted the start date will change and thus give an incorrect expire date.

JTB FlexReport and the freeware JTB FlexReport LT comes with a HTML report that will show the information like this:
License server status: 27000@server1
AutoCAD 2013: 21 licenses  16 in use.
user6@c1547 Checked out license at 2012-04-26 21:24 Hours used: 36:01 * (Borrowed until 2012-10-27 06:25)

Configure License Borrowing with the Options File

AutoCAD 2004 and AutoCAD 2005 maximum borrowing period is 720 hours (30 days).

AutoCAD 2006 up to AutoCAD 2012 maximum borrowing period is 4320 hours (180 days).

The absolute maximum borrowing period is determined by the BORROW=statement in the license file increment for the product. This cannot be amended.

If the license file has a package increment use both Product and Package feature codes.

Limiting borrowing

You can specify a number of specific licenses that cannot be borrowed.

BORROW_LOWWATER [productfeature] [count]

The following example blocks license borrowing for 5 AutoCAD 2012 licenses:
BORROW_LOWWATER 85730ACD_2012_0F 5

Limit borrow period

You can specify the maximum duration of time that a specific license can be borrowed for in hours. This value cannot be above the maximum borrow period specified by Autodesk in the product license file. Note! Licenses are borrowed in increments of 24 hours only. Any number that is more than a 24-hour increment is not used. For example, the number 365 would be rounded down to 360 hours, or 15 days.

MAX_BORROW_HOURS [productfeature] [hours]

The following example limits license borrowing of AutoCAD 2012 licenses to 3 days:
MAX_BORROW_HOURS 85730ACD_2012_0F 72

Excluding license borrowing

You can block the ability to borrow specific licenses for a user, computer, group of users or computers, IP address, IP address range or by LM_PROJECT variable association (computer names and user names are case sensitive). Any users, hosts or IP addresses not explicitly excluded will continue to have the ability to borrow licenses.

EXCLUDE_BORROW [productfeature] [type] [name]

The following examples block borrowing of AutoCAD 2012 licenses for a variety of types:
EXCLUDE_BORROW 85730ACD_2012_0F USER smithj
EXCLUDE_BORROW 85730ACD_2012_0F HOST computer1
EXCLUDE_BORROW 85730ACD_2012_0F GROUP EngineeringGroup
EXCLUDE_BORROW 85730ACD_2012_0F HOST_GROUP DraftingDept
EXCLUDE_BORROW 85730ACD_2012_0F INTERNET 192.168.0.100
EXCLUDE_BORROW 85730ACD_2012_0F INTERNET 192.168.0.*
EXCLUDE_BORROW 85730ACD_2012_0F PROJECT CivilProject

Including license borrowing

You can provide the ability to borrow specific licenses for a user, computer, group of users or computers, IP address, IP address range or by LM_PROJECT variable association (computer names and user names are case sensitive).

Note: Any users, hosts or IP addresses not explicitly included will not have the ability to borrow the specified licenses. If you want to block license borrowing for only a few users, you should consider using the EXCLUDE_BORROW syntax above.

INCLUDE_BORROW [productfeature] [type] [name]

The following examples allow borrowing of AutoCAD 2012 licenses for the specified type only:
INCLUDE_BORROW 85730ACD_2012_0F USER smithj
INCLUDE_BORROW 85730ACD_2012_0F HOST computer1
INCLUDE_BORROW 85730ACD_2012_0F GROUP EngineeringGroup
INCLUDE_BORROW 85730ACD_2012_0F HOST_GROUP DraftingDept
INCLUDE_BORROW 85730ACD_2012_0F INTERNET 192.168.0.100
INCLUDE_BORROW 85730ACD_2012_0F INTERNET 192.168.0.*
INCLUDE_BORROW 85730ACD_2012_0F PROJECT CivilProject

What Autodesk says about Interaction with Other License-Borrowing Tools

Using the license-borrowing feature in your Autodesk product is the recommended way to borrow a license. Some third-party borrowing tools may also be available to you, but these tools are not supported or compatible with the license-borrowing feature in your Autodesk product. Other third-party or legacy license-borrowing tools that may be available to you are the Autodesk License-Borrowing utility (shipped with Autodesk products) and the borrowing feature in LMTOOLS utility, a component of the Autodesk Network License Manager on Windows servers. If another license-borrowing tool is active when you attempt to use the license borrowing feature, you should proceed as follows to borrow a license for your Autodesk product:
■ If you run the Autodesk License-Borrowing utility that shipped with your Autodesk product and then turn on the borrowing flag for the Adskflex option or the All option, a license can be borrowed when you start your Autodesk product. However, you cannot return a license until you exit and then restart your Autodesk product.
■ On a Windows server, if borrowing is set in the LMTOOLS utility for all products, you can either use the other tool to borrow licenses for your Autodesk product, or stop the borrowing process in LMTOOLS utility, and then use the license-borrowing feature in your Autodesk product.
■ If borrowing is set in LMTOOLS utility for non-Autodesk products only, you must stop the borrowing process in LMTOOLS utility. You can then use the license-borrowing feature to borrow licenses for your Autodesk product. If you do not stop the borrowing process in LMTOOLS utility, the license borrowing feature will not function.

lmborrow

For non-Autodesk products the lmborrow utility supports the borrowing of those licenses that contain the BORROW attribute. This utility runs on the FlexEnabled client machine that borrows the licenses. The FlexEnabled application end users can use the utility to do the following:
• Initiate borrowing by setting the borrow period
• Clear the borrow period
• Purge expired licenses
• Determine borrow status
• Return a borrowed license early

Problems with network licensing borrowing

You are looking for information about license borrowing or you are experiencing problems with network license borrowing.

Common problems with network license borrowing for AutoCAD-based software are listed below. Try applying these solutions first, and then review further instructions if the problem persists.

  • Unable to run the product after borrowing a license

    You borrowed a license for your Autodesk product. However, when you tried to start the program, you received an error indicating that the license manager could not be found.

    Borrowed network licenses are locked to the workstation machine in a number of ways.

    A borrowed license is stored in the local user profile and is only available to the exact same user that originally borrowed it. Make that your login credentials match those used at the time the license was borrowed. Pay careful attention to the username and login domain to ensure that you are logging in as the same user.

    Note: If the user profile is removed or significantly altered while a license is borrowed, you may lose access to the license for the duration of the borrow period.

    A borrowed license is locked to the network card that was active when the license was borrowed. For example, if a removable (PCMCIA, USB etc) network adapter is used to borrow the license, this device must be present when you run the Autodesk application with that license.

    Note: Some network adapters are disabled by default as part of the power management profile. You should refer to the documentation for your machine and network card for additional information about disabling this feature.

  • Error 1.5.-124 when attempting to return a borrowed license

    When you tried to return a borrowed license from a client workstation, the following error message was displayed:

    License Return Error - Your license cannot be returned. For more information, contact your system administrator. Note: you can still use your borrowed license until (midnight): <Date>. Error: [1.5.-124]

    This error usually indicates that the client and/or license manager have changed in some way since the license was originally borrowed. There is no way to force the early return of a borrowed license. However, the following procedures will often resolve the error.

    Method 1 - Wait out the borrow period

    Depending on how long your license is borrowed and how urgently you need to return it to the network pool, it may be easiest to simply wait out the remainder of the borrow period when the license will be automatically returned. Network administrators might consider implementing an Options file to restrict the maximum borrow period or limit who can borrow licenses so the impact of future borrowing problems can be reduced. Refer to the following solution for details about configuring an Options file. Controlling network license access using an options file.

    Method 2 - Reborrow the license and then return it

    Erase the knowledge of the borrowed license from the client machine, borrow it again, and then try to return it using the procedure below. Note: This procedure resets all borrowed licenses for this user/computer.

    On the client computer, log in as the user who borrowed the license.
    On the Start menu (Windows), click Run (Windows 2000/XP) or Start>Search (Windows Vista).
    Enter regedit, and then click OK.
    In the Registry Editor, navigate to the following registry key:
    HKEY_CURRENT_USER\Software\FLEXlm License Manager\Borrow
    In the Registry Editor, on the File menu, click Export to create a back up of this key.
    Delete this registry key.
    Close the Registry Editor.
    Borrow the license again for the product(s) and version(s) that you could not return.
    Return the license(s) for each product.

  • Forcing the return of a borrowed license

    You borrowed a license and you now want to return it to the server. You were unable to return the license from the client machine. Possible reasons can include:

    Errors when trying to return a borrowed license early
    Deletion or corruption of the user's profile who borrowed the license
    Hard drive failure which renders the operating system inaccessable

    There is no way to force the return of a borrowed license from the FlexLM license manager. Once the borrow period expires the license will be automatically returned to the license server pool.

    Notes: It is strongly recommended that network administrators limit network license borrowing to those users who specifically need to take licenses on the road. It is strongly recommended that administrators set the maximum borrow period to an amount of time that corresponds with how long these users will be away from the license manager. These settings are controlled using an options file. For more information about configuring an options file see the following solution: Controlling network license access using an options file.
    Do not use the Borrowing tab in LMTOOLS with Autodesk product licenses. Doing so can cause additional borrowed licenses to become orphaned from the license manager.

  • Using the Borrowing tab in LMTOOLS
    The Borrowing tab in LMTOOLS is not used with Autodesk products. Using this tab may cause unexpected results (including the potential for lost licenses). The Borrowing tab exists in LMTOOLS to support other vendor's products. While some users have been successful using the Borrow tab in LMTOOLS with Autodesk products, it is not tested or supported and has caused issues for users in the past.
    Borrowed licenses cannot be returned early from LMTOOLS.

If these solutions do not resolve the installation error, the additional tests listed below will help you determine the cause of the problem:

  • If you are experiencing problems returning a license from a client machine, you should make sure that the client machine is still pointing to the correct license manager by setting the ADSKFLEX_LICENSE_FILE environment variable.
  • As a network administrator, consider restricting the maximum borrowing period and/or limiting who in your organization can borrow licenses. These tasks can be performed by implementing an options file on your license manager.

If you worked through the standard troubleshooting steps and were not able to resolve the issue, follow this link for additional technical assistance.

Please collect the following information from your system before requesting technical assistance:

  • Screenshots of any error messages encountered
  • License file currently in use at each license manager
  • Options file in use at each license manager (if applicable)
  • Debug log file in use at each license manager
  • Copy and paste from LMTOOLS > Server Status tab > Perform Status Enquiry

Borrow Errors produced by FlexEnabled applications:
-67 No licenses available to borrow.
-68 License BORROW support not enabled.
-102 A FLEXid borrow error occurred.
-104 Cannot borrow that long.
-117 BORROW failed.
-118 BORROW period expired.
-120 Cannot lmdown the server when licenses are borrowed.
-122 Unable to delete local borrow info.
-123 Returning a borrowed license early is not supported. Contact the publisher for further details.
-124 Error returning borrowed license.
-128 Error, borrowed license doesn't match any known server license.

lmremove

If license lingering is set and lmremove is used to reclaim the license, lmremove starts, but does not override, the license’s linger time.

Suites

Borrowing of Autodesk Suite product licenses: Because of how cascading works, one machine will end up taking multiple different features when the suite is borrowed.

I don’t want to get the License Borrowed dialog box

Do you use a borrowed license and want to prevent the "License Borrowed" message from showing up every single time i start your AutoCAD? If so, look at Close License Borrowed Dialog boxes automatically freeware.

License Borrowed

More

For more information about Autodesk Network License Manager.

JTB World’s JTB FlexReport will show borrowed usage and information in several different reports for both current and historic borrowed licenses.

Thursday, October 4, 2012

JTB FlexReport 7.2 Released

JTB World’s license report solution JTB FlexReport has been updated to version 7.2 and includes mainly some bug fixes as well as a few new features.

Downloads here. See also the Upgrade tips. Customers with maintenance have access to this release at no extra cost.

See the revision history for more details on this release.

Contact us to get a time limited license file for free. You can try it in your environment with your real data for a few weeks with full functionality.
Full support is provided during trial period.

About JTB FlexReport: JTB FlexReport is a report and monitoring tool for applications using the FlexNet / FLEXlm (flexlm license manager), IBM LUM (IBM License Use Management), SPLM (Intergraph SmartPlant License Manager), SLM/Sentinel LM/Sentinel RMS, LM-X, Solidworks SNL License Manager, T-Systems license manager product LICMAN, Vertex Systems, MathLM (Mathematica), Primavera from Oracle or 12D software licensing. With Process Monitor any Windows application like Acrobat, Visio, Bentley MicroStation, single licensed AutoCAD or AutoCAD LT can be reported usage of.

See also: JTB FlexReport 7.1 introduces MathLM monitoring, Autodesk Network License Manager for 2013 products and Software Vendor Audits are Increasing as well as the guide to Autodesk Network License Manager (FlexNet).

Friday, September 7, 2012

FlexNet 11.11 downloads available

The updated FlexNet (FLEXlm) version (based on Flexera Software’s FlexNet Publisher Licensing Toolkit 11.11.0) was released in August 2012 and is available as a public download as well as the updated License Administration Guide.

Here are the news in Version 11.11.0
• Support for XenServer in virtualized environments
• New hostid keyword VM_UUID to support binding to a virtual machine on VMware, Microsoft Hyper-V, and XenServer platforms

No words about if there are any bug fixes but if you experienced unknown problems with the license manager it can be worth trying if updating will help.

lmgrd.exe, lmutil.exe and lmtools.exe are all 11.11 now.

Previous FlexNet Version 11.10.1 described.

JTB FlexReport license monitoring tool has been tested with and supports this new version. See also JTB FlexReport 7.1 introduces MathLM monitoring


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