FLEXnet denial reports with JTB FlexReport

If you have configured JTB FlexReport to use the FLEXnet (FLEXlm) debug logs for denial reports but still unable to get any reports this might help.

To be able to access log files on other servers than where JTB FlexReport’s service is running this can be needed.

Open Windows Services and look for the JTB FlexReport service and if you have "Log On As" set to "Local System" you can try to change Log On As to the local administrator account instead as the SYSTEM or Local System account does not have network access. You'll need to switch the service to use either NETWORK SERVICE or a network user account such that you can access the network drive. You might need to change location to the Corporate Domain, to get the ability to choose the Domain Administrator.

 

See the JTB FlexReport documentation for more details.

If you have need for denial reports that includes the server name please contact us.