Wednesday, May 16, 2007

Beware about online purchases when you travel

Here is a problem that probably exists in different scenarios I guess. This happened in my case.

I tried to activate Windows Live OneCare subscription online when traveling in another country than my credit card is issued in. I couldn't even purchase a new license if I wanted to. The website sees from the IP that the country you are in and the country of your credit card does not match and denies you to purchase.

All I got when I tried was a website with this information.

Review details for your location

The selected plan is available, but the plan details may differ in your location. To review the plan details for your location, click Continue

If you get this message more than once, report it as a recurring problem.
Message 3022

Lesson is that make sure you don't need to update the subscription when you travel to other countries.

Any solution?

1 comment:

  1. Scott said...

    As someone who travels out of the country only ocassionally, I applaud the efforts of your credit card company to prevent fraud. To make your purchase, you could VPN back to your home office and then access access the web.
    May 16, 2007
    JTB World said...

    It's not the credit card company that is the restriction. It is Microsoft's online purchase system.
    May 16, 2007


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