This error occurs when a computer does not have the hardware serial number in the BIOS. Two indications of the issue are described below:
1. When launching an Autodesk 2014 product, the user sees an error dialog such as the following during initialization, and an Autodesk Error Report dialog, and the product does not launch. You might see Error Aborting, FATAL ERROR: Unhandled Access Violation Reading 0x0000 Exception at eaf28ea0h or the like followed by the Error Report windows that says A software problem has cause AutoCAD to close unexpectedly.
2. Running the following command does not return a serial number:
wmic bios get serialnumber
The figure below shows the command result with a blank serial number.
If you get this result, this technical solution is applicable to you; otherwise, it is probably not applicable.