Clean up printer drivers

I got problems with a printer so it only printed on A4 even though I selected A3. I called the IT department first but got not much help since I already had tried to delete and add the printer again. I made a quick google search and found this good link that helped me to resolve the problem by cleaning up the printer driver for the printer in question. This helped me and might help you as well:

1. Open the Printers (Printers and Faxes on Windows XP) folder
2. delete all of the printers
3. click File, Server Properties
4. select the Drivers tab
5. for each entry: a. select the entry b. click Remove