Friday, April 21, 2006

DWG TrueView 2007 major problems

There are some serious problems with the newly released DWG TrueView 2007 with support for AutoCAD\ADT DWG 2007 files that I recently blogged about.

You only have the chance once to make DWG TrueView use hardware acceleration and after that you cannot make changes because there is no way to start the dialog box other than with this registry hack. Change the value of the registry key below to 0 (zero) to be able to get the Performance Tuner notification. Then you can right click on the icon and select Launch Tuning dialog.

HKEY_CURRENT_USER\Software\Autodesk\DWG TrueView\R3\DWGVIEWR-5001:409\3DGS Configuration\GSHEIDI10\FirstRun

If you have multiple users using a PC or multiple login accounts DWG TrueView does not play well.

Secondary install is started if a new windows user logs in and starts to use DWG TrueView for the first time. The problem with that are many.

First this comes up: --------------------------- DWG TrueView --------------------------- This version of DWG TrueView was not installed properly and some features may not run correctly. You should reinstall DWG TrueView immediately to make sure all features are working properly. Do you wish to continue anyway? --------------------------- Yes No --------------------------- Selecting No gives: --------------------------- DWG TrueView Error Aborting --------------------------- FATAL ERROR: Unhandled e06d7363h Exception at 7c81eb33h --------------------------- OK --------------------------- Selecting Yes gives: --------------------------- DWG TrueView --------------------------- Unable to load profile file. Some profile information saved in last session may not be restored. --------------------------- OK --------------------------- If you launch the tuning dialog box the following error comes up several times: --------------------------- DWG TrueView --------------------------- Please enter an integer between 1 and 60. --------------------------- OK --------------------------- If you start Tools>Options DWG TrueView locks up completely If you then try to start by double-clicking a dwg file you might get this one: --------------------------- DWG TrueView Error Aborting --------------------------- FATAL ERROR: Unhandled Access Violation Reading 0x0020 Exception at 7cb4e1h --------------------------- OK ---------------------------

The only solution is to uninstall and install again. And if another user logs into the PC uninstall and install is again needed (reinstall or repair doesn't help). If the user account does not have administrative rights to install DWG TrueView will hardly work at all. For example Power Users.

As soon as I find or is notified about a solution to these problems I will post about it. Until then I will not install DWG TrueView unless really needed.

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