Often you find this information when you look at a Microsoft KB article.
Hotfix informationA supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that this article describes. Apply it only to systems that are experiencing this specific problem.
To resolve this problem, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
I have tried that and gave up several times.
Now there is a better way. Use the link below and you can request to be emailed the hotfix. You just have to enter the KB Article Number and some other basic information.
I tried and it really works. I did get response real quick. I even got an email asking me to confirm some additional information that were needed. Soon after I got an email with a link so I could download the hotfix.